Frequently Asked Questions
Do I need a Zoom account to access these classes?
No! You do not need a Zoom account to participate in these classes. Join us!
How do I register for a class?
Choose the class you're interested in.
If you are on the "Online Workshops" page: Click on the button of the library system you're a patron of.
For KCLS and SPL this button will take you to the KCLS and SPL pages of the SilverKite website. Each page has an individual access code (KCLS2020 and SPL2020) Once there you will see a "Click here to register" link. Click the link to be taken to the registration screen where you will fill out your information. Press submit when you are done.
After you have completed your registration you will receive a confirmation email. Please check your spam or junk folders to make sure you have received it. If you don't receive it, please let us know.
For all other libraries, the button will take you to a Google Form where you can select all of the workshops you'd like to be registered for. Once they are selected press submit.
After you have submitted your registration form, it will take 1-3 days to be registered for the workshop. You will receive a confirmation email once you are registered. Please check your spam or junk folders to make sure you have received it. If you don't receive it, please let us know.
Please note that starting January 1st, all libraries will register following the same steps as KCLS & SPL.
Do I need a microphone or video camera to participate?
No. You can just listen if you like. If you have questions during the class you can ask them by typing questions on the screen or by sending us an email. You can also join us with your camera and / or microphone if you like.
After I have registered for the online experience how do I access it?
An email will be sent to you after you register for the class and reminder email will be sent to you again a day before the class. In each of these emails is a link that says "Click Here to Join." At the time of your class, click that link and you're in!
We have found using Chrome as your internet browser works much better than Safari to access our classes.
If the link is not working, open Chrome and type in "join.zoom.us" a screen will pop up which asks you to enter a meeting ID. The meeting ID is a 9 digit number that you will receive in your email.
What is the SilverKite Membership Program and how does it differ from access to workshops through my library?
The SilverKite Membership Program allows those who do not have access to our virtual workshops through their library system, or who have limited access, to enjoy unlimited workshops at a low monthly cost.
Learn more and sign up for our Membership Program HERE.